What make us different is our support!
We believe not only on providing you with a great service and implement the best solution for your company, but also in being there when you really need us. We provide fast response On-Site and super fast On-Line remote support too.
To provide you with the best support for your needs, please call us at 787-303-0031 x 9 and leave a voicemail. This voicemail will be sent to all our technicians and the next available representative will call you back to take care of your support needs right away!
Online Chat Support
Need support right this minute? Check if one of our technicians are On-line and chat with them to create a ticket and attend your situation right away! Try our On-line chat below.
Premium Phone Support 787-303-0031 x 9
Preventive Maintenance Plan (PMP) Customers can use this phone line to submit a voicemail to all of our technicians. The closest technician will open the ticket and resolved the issue between contracted Service Level Agreement (SLA: 2 hours phone response, 8 hours On-Site technician). Interested in Preventive Maintenance for your company? Contact our sales department at 787-303-0031 x 802!
Looking to provide you with the best/fast solution to fix your computer, PRWCS technicians now have the capability to connect to your computer via the internet and drive to resolution any software/hardware problem you are experiencing. The connection process only takes 2 minutes and the connection is secured by 128bit encryption. There is no software to install on your computer and we can only connect to your computer when you approve the connection.
Normal Hours of Operation
Billing Department and Technical Support
Monday to Friday from 8:00am to 5:00pm EST